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| Login Problems |
If you are experiencing problems with your account login details then you will need to do one of the following:
- Check the "Welcome to SolarGizmo" confirmation email you received when you registered with www.solargizmo.co.uk
- Use the "Forgotten Password" link on the login page to have a new password sent to you via email
- Ensure Javascript and cookies are enabled in your browser.
- You must supply the email address used when registering with SolarGizmo.
- All the details required to login are case-sensitive (check against the registration confirmation email)
- Ensure that your email address and password and entered exactly as when you created your account.
- There must also not be any whitespace before (or after) the email address or password. Use the delete/backspace keys to avoid this -especially if you are cutting/pasting details.
- If you are accessing the site via a firewall, check any settings, as a firewall may prevent you from logging into the site. This includes using the Internet Firewall Connection, if using Windows XP.
- If viewing the site over a network, check with your network administrator regarding any possible restrictions.
- Check settings for software firewalls you may be using, such as Zone Alarm or Norton Internet Security.
